Address
215 Sanders St, Suite 101,
Kemptville, ON, K0G 1J0
We are open
Monday - Friday:
8:30am ‑ 4:00pm
 
 
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Tuesday, 13 May 2025 14:39

Privacy Policy

Seniors’ Community Services is committed to protecting the privacy and personal information of individuals accessing services, staff members, volunteers, and other stakeholders as required by Canadian Privacy Legislation.

Privacy Statement

At Seniors' Community Services, we protect the privacy and confidentiality of our clients, volunteers, and visitors. This statement outlines how we handle personal information.

Information Collection

We collect personal information to provide care and services, including:

  • Contact details (name, address, phone number, email)
  • Health information for care planning
  • Service preferences and feedback

Use of Information

We use the collected information to:

  • Provide services and care
  • Improve our programs
  • Communicate with clients and families
  • Disclosure of Information

We may share information with:

  • Health care providers
  • Authorized personnel
  • Regulatory bodies as required by law

Security Measures

We protect personal information with physical, electronic, and procedural safeguards.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Withdraw consent for information use

Contact Us

For questions about our privacy practices, contact our Privacy Officer, Dawn Rodger, at 613-258-3203

Friday, 26 January 2024 16:53

Volunteer Application

Thursday, 09 June 2022 14:09

Patient Bill of Rights

Patient Bill of Rights

Home and Community Care Support Services

As a patient, family member, substitute decision maker or caregiver, you have the right to expect that every Home and Community Care Support Services employee, Board member and contracted health service provider shall respect and promote your rights as follows:

  1. To be dealt with in a respectful manner and to be free from physical, sexual, mental, emotional, verbal and financial abuse.
  2. To be dealt with in a manner that respects your dignity and privacy, and that promotes your autonomy and participation in decision-making.
  3. To be dealt with in a manner that recognizes your individuality and that is sensitive to and responds to your needs and preferences, including preferences based on ethnic, spiritual, linguistic, familial and cultural factors.
  4. To receive home and community care services free from discrimination as per the Human Rights Code or the Canadian Charter of Rights and Freedoms.
  5. A patient who is First Nations, Métis or Inuk has the right to receive home and community care services in a culturally safe manner.
  6. To receive clear information about your home and community care services in a format that is accessible to you.
  7. To participate in the assessment and reassessment of your needs, as well as the development and revision of your care plan.
  8. To designate a person to be present with you during assessments, and to participate in the development, evaluation and revisions to your care plan.
  9. To receive assistance in coordinating your services.
  10. To give or refuse consent to the provision of any home and community care service.
  11. To raise concerns or recommend changes related to the services that you receive, and with policies and decisions that affect your interests, without fear of interference, coercion, discrimination or reprisal.
  12. To be informed of the laws, rules and policies affecting the delivery of the home and community care services, including this Patient Bill of Rights, and to be informed, in writing, of the procedures for initiating complaints about the services you are receiving.

Ontario logo Download the Patient Bill of Rights

Thursday, 03 March 2022 20:52

Third-Party Event Fundraising

What is a Third-Party Event?

A third-party event is one that is organized by an individual, affiliated group or organization, for

the purpose of raising funds for — or on behalf of — a chosen charity with that charity’s approval.

At Seniors’ Community Services we benefit from third-party events for:

  • Raising awareness.
  • championing and advocating for seniors, and adults with physical disabilities to live well at home.
  • Receiving financial support from events to support programs and services.

The following guidelines will help you with your efforts in being a Seniors’ Community Services champion.

How We Can Support Your Event?

We CAN:

  • Offer you our online link on Canada Helps with a designated link to your event, or provide you guidance on e-transferring directly to SCS.
  • Offer you advice and support on how to organize your event.
  • Help you promote your event by posting on our social media platforms (Instagram and Facebook).
  • Send a Seniors’ Community Services representative to attend your event, if available.
  • Provide you with SCS marketing materials such as brochures and posters.
  • Issue tax receipts, subject to Canada Revenue Guidelines.
  • Authorize the use of our name and logo at your fundraising event for the Seniors’ Community Services
  • Provide you with our mission statement, values and an overview of the impact of our programs and services in the community.

We CANNOT:

  • Fund or reimburse any event expenses.
  • Provide a donor or sponsor lists.
  • Guarantee attendance of staff or volunteers at your event.
  • Solicit individuals or companies to acquire donations or sponsorship for auctions or raffles. The event organizer is responsible for any canvassing.
  • Apply for gaming licenses (e.g. bingos, raffles, liquor, insurance) for your event.
  • Provide tax receipts for cash or in-kind goods that were not directly received by SCS

Heritage Stables

Promotion and Logo Usage:

Seniors’ Community Services can provide our logo in a .jpg or .eps format to the event organizer. Our logo and branding are of upmost importance to our visibility within the community and beyond, and we ask that our logo not be altered for your marketing purposes. 

Ideas for great events!

  • Bake sale
  • Birthday, anniversary or other milestone moments
  • Paint night
  • Craft sale
  • Golf, Tennis or Baseball
  • Fitness
  • Bowlathon/Yogathon/Dance-a-thon/Spin-a-thon
  • Friendly family or business “we can raise more than you” competition.

Do you have any local examples of events supporting SCS?

We sure do!  In 2021 Heritage Stables raised money at an in-house horse show that not only provided us with support directed to our Meals on Wheels service, but provided us an opportunity to introduce our work to many new folks.  A Holiday Tourtière sale by a local chef has become a highly anticipated yearly event and a sell-out! A birthday fundraiser challenged friends and family to give, and we welcomed new donors to SCS.  There is no limit to the creativity, and giving and ALL funds generated by third-party events go directly to programming and services.

If you would like more information please contact Jill Woodley
Phone: 613-258-3203
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thursday, 03 March 2022 19:30

Board of Directors

Our Board is a volunteer group of dedicated people who bring their skills, expertise and sense of community to further the success of the organization.

NamePositionEmail
Bill Forbes President This email address is being protected from spambots. You need JavaScript enabled to view it.
Aaron Nichols Vice President This email address is being protected from spambots. You need JavaScript enabled to view it.
Lorrie Brown Treasurer This email address is being protected from spambots. You need JavaScript enabled to view it.
Rick Baker Secretary This email address is being protected from spambots. You need JavaScript enabled to view it.
Jennifer Ketchum Director This email address is being protected from spambots. You need JavaScript enabled to view it.
Luisa Russo-Lemay Director This email address is being protected from spambots. You need JavaScript enabled to view it.
Bill Forbes

Bill Forbes

President

aaron nichols

Aaron Nichols

Vice President

Lorrie Brown

Lorrie Brown

Treasurer

Rick Baker

Rick Baker

Secretary

Jennifer Ketchum

Jennifer Ketchum

Director

Luisa Russo Lemay

Luisa Russo-Lemay

Director

Thursday, 03 March 2022 19:09

Donate

Your support of Seniors’ Community Services will help provide Seniors, and adults with physical disabilities the opportunities to access services that optimize health and independence. Your support will encourage and enhance a healthy life for our seniors and the community as a whole.

As a small community service organization, we rely on donations to bridge the gap our funders are unable to fill. With your kindness and generosity our vision for ensuring seniors live well at home will continue to flourish.

Your donation will help us maintain the quality and quantity of our services and programs and continue to respond to the evolving needs of our community.

How will you impact your community?

Your generosity will ensure seniors, many whom face the financial restraints, can access services without the stress of high costs. You will help increase access to nutritious meals through the Meals on Wheels Program, transportation to vital medical appointments and ensure all seniors are not limited by personal or financial limitations.

How can you donate?

One Time donation: This can be directed to a service that is close to your heart such as Meals on Wheels, or to the general fund that supports all programs and services.

Monthly donation: This is an ongoing donation of support that is easily set up online, or by contacting our office. Monthly giving allows you to make a bigger charitable impact, and provides an opportunity to be an ongoing champion for seniors, and adults with physical disabilities in YOUR community.

In Honour Tribute: Honour a friend, colleague or family member with a donation celebrating a special occasion, such as a birthday, graduation or anniversary.

In Memory Tribute: Recognize SCS as a charitable donation option following the death of a loved one. It can be a meaningful giving option for family and friends.

Planned Giving: A legacy gift is a planned future gift that designates some part of an individual's estate as a donation. This is a powerful gift that creates a direct and lasting impact on the continued work of SCS. If you have questions about planning a donation please contact Dawn Rodger at This email address is being protected from spambots. You need JavaScript enabled to view it..

Ways To Donate:

  1. Online: https://www.canadahelps.org/en/dn/42278
  2. E-transfer to This email address is being protected from spambots. You need JavaScript enabled to view it. with no password necessary
  3. In- person the centre at 215 Sanders Street, Suite 101 Kemptville ON

Tax receipts will be issued for all donations received within the tax year.

Friday, 26 November 2021 19:01

Our Values

Our Values

mandate

Inclusion

We recognize the diversity of our clients and promote equitable access and full participation to our programs and services.

Compassion

We embrace kindness and understanding when responding to our client's individual needs.

Advocacy

We actively seek programs and services to enhance the well-being of our clients.

Respect

We acknowledge that each client will make their own independent life choices.

Accountability

We adhere to consistent and transparent practices and accept responsibility for the outcomes.

Thursday, 17 June 2021 15:24

MSAA

Multi-Sector Service Accountability Agreement

The KDHSI O/A SCS Multi-Sector Service Accountability Agreement (MSAA) 

Local Health System Integration Act, 2006, requires that the  Local Health Integration (LHIN) and the Health Service Provider (HSP) enter into a service accountability agreement.  This agreement enables the LHIN to provide funding to the Health Service Provider for the provision of services.  It supports a collaborative relationship between the LHIN and the HSP to improve the health of Ontarians through better access to high-quality health services

Tuesday, 19 January 2021 19:08

Daily Crossword Puzzle

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Monday, 17 August 2020 14:44

Calendar

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Registered Charity BN 118979111RR0001

Address
P.O. Box 1192
215 Sanders St, Suite 101,
Kemptville, ON, K0G 1J0
We are open
Monday - Friday:
8:30am ‑ 4:00pm
OACAO logo
OCSA logo
UnitedWay Logo
LHIN logo
north grenville logo

Kemptville and District Home Support Inc. is a charitable, non-profit organization operating as Seniors' Community Services.